Privacy Policy

Your privacy and data security are our top priorities. Learn how we collect, use, and protect your information when you use GeneInsight.

GDPR Compliant
SOC 2 Certified
Last Updated: Jan 2024
Our Privacy Principles
The core values that guide our approach to data privacy

Data Protection

Your genetic data is encrypted and protected with the highest security standards

Transparency

Clear information about what data we collect and how we use it

User Control

You maintain full control over your data and can delete it anytime

Information We Collect
  • Account information (name, email, organization)
  • Genetic sequence data you upload for analysis
  • Usage data and analytics to improve our service
  • Technical information (IP address, browser type, device info)
  • Communication records when you contact support
How We Use Your Information
  • Provide genetic analysis and research services
  • Generate reports and visualizations
  • Improve our algorithms and platform features
  • Communicate with you about your account and services
  • Ensure platform security and prevent fraud
Data Security
  • End-to-end encryption for all data transmission
  • Secure cloud storage with enterprise-grade protection
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Compliance with SOC 2 Type II standards
Data Sharing
  • We never sell your genetic data to third parties
  • Data sharing only with your explicit consent
  • Anonymized research data may be used for scientific studies
  • Service providers bound by strict confidentiality agreements
  • Legal compliance when required by law
Your Rights
Under GDPR and other privacy laws, you have the following rights

Data Access & Control

  • • Access your personal data and genetic information
  • • Request corrections to inaccurate data
  • • Download your data in a portable format
  • • Delete your account and all associated data

Privacy Controls

  • • Opt out of research participation
  • • Control data sharing preferences
  • • Withdraw consent at any time
  • • File complaints with data protection authorities
Data Retention
How long we keep your information and why

Account Data

We retain your account information as long as your account is active. You can delete your account at any time, and we will remove all personal data within 30 days.

Genetic Data

Your genetic sequence data is stored securely and can be deleted at your request. We may retain anonymized, aggregated data for research purposes with your consent.

Usage Analytics

Anonymized usage data may be retained for up to 2 years to improve our services. This data cannot be linked back to your identity.

Contact Our Privacy Team
Questions about privacy or want to exercise your rights?

Data Protection Officer

Email: privacy@geneinsight.com

Phone: +1 (555) 123-4567

Address: 123 Innovation Drive, Suite 400
San Francisco, CA 94105

Response Times

• Privacy inquiries: Within 48 hours

• Data access requests: Within 30 days

• Data deletion requests: Within 30 days

• Urgent security matters: Within 24 hours

Policy Updates
How we handle changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • • Notify you via email at least 30 days before changes take effect
  • • Display a prominent notice on our platform
  • • Update the "Last Updated" date at the top of this policy
  • • Provide a summary of key changes

Your continued use of GeneInsight after policy updates constitutes acceptance of the new terms.